Terms and Conditions
Terms and Conditions – Essence Melts
These Terms and Conditions govern your use of the website www.essencemelts.com (“the Site”) and all purchases made through Essence Melts, a business based in Malta. By using this Site, you agree to comply with and be bound by these terms.
1. Products and Orders
All products listed on the Site are subject to availability. We do our best to keep our inventory updated, but some items may sell out quickly. Essence Melts reserves the right to limit quantities or cancel orders if necessary. When placing an order, you confirm that the information provided is accurate and complete.
2. Payment and Pricing
All prices are listed in euros (€) and include VAT where applicable. We accept secure payments through trusted payment gateways such as Visa, MasterCard, and PayPal. Orders are only processed after full payment is received.
3. Shipping and Delivery
We process and ship orders within the time frame specified on each product page or at checkout. While we aim to meet these deadlines, delivery times may vary based on your location and other external factors. Shipping costs are calculated and displayed before you complete your purchase.
4. Returns and Refunds
If you’re not satisfied with your order, you can return unused items in their original packaging within 14 days of delivery. Please contact us before sending anything back. Once we inspect the returned item, we will issue a refund to your original payment method.
5. Intellectual Property
All content on this Site — including text, images, logos, and product designs — belongs to Essence Melts. You may not copy, reproduce, or use any material without our prior written permission.
6. Privacy and Data
We take your privacy seriously. For full details on how we handle your personal data, please refer to our Privacy Policy.
7. Limitation of Liability
We design our products for enjoyment and relaxation. However, by using them, you acknowledge that Essence Melts is not responsible for any indirect, incidental, or consequential damages that may arise. Always use candles and melts safely and as intended.
8. Governing Law
These Terms are governed by the laws of Malta. Any disputes related to the Site or your purchase will fall under the jurisdiction of the Maltese courts.
9. Updates to These Terms
From time to time, we may update our Terms and Conditions to reflect changes in our business or legal requirements. The revised terms will appear on this page along with the updated date.
10. Contact Us
Have a question about our terms?
Feel free to email us at 📧 info@essencemelts.com. We’re happy to help.